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Claims Process

If you have a claim to report, you can do it by phone or online. Once you have reported your claim, we will contact you with additional information regarding your claim and the claim process.

Homeowners, Renters and Condo Policyholders By phone:
1-866-621-4823

Online:
Homeowners Renters Condo

Business Insurance Policyholders By phone:
1-877-515-2196

Online:
Business

Life Insurance Policyholders By phone:
1-877-536-2373 (M-F, 8AM to 9PM EST)

Frequently Asked Questions

Have questions about the claims process? Not sure what some of the terms mean? Take a look at our Claims FAQ page for answers.

Claims FAQ

Preferred contractor
Our preferred contractors offer enhanced services to quickly get your residence back to the condition it was in before your loss took place.

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View your policy

With your online account, you can access your policy anytime, anywhere.
Login or sign up to:

  • Print your policy documents
  • Review your coverage
  • Manage your payments
Homeowners Renters Condo Business

If you have questions or need help finding your policy number, please give us a call:

For Homeowners, Renters and Condo policies:
1-800-466-3748

For Business Insurance policies:
1-877-515-2196

For Life Insurance policies:
1-877-536-2373 (M-F, 8AM to 9PM EST)

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Customer Service
1-800-466-3748
customerinquiry@homesite.com