Homesite's Home Insurance Claims Philosophy
At Homesite we have a claim philosophy which sets us apart from the rest of the insurance industry. Our Claims Department's daily commitment is to lead the industry by providing only the highest quality service to all of our customers. This means service that's fair, prompt, honest, and above all efficient.
Our continuing dedication to improving every aspect of our claims operation is guided by the belief that customer satisfaction is the ultimate measure of our performance. This belief drives us to constantly test how we can meet and exceed the exacting standards and expectations of our customers.
Homesite knows that the way in which we handle a claim will have the greatest impact on our customer's level of satisfaction. If you are ever in the unfortunate situation of having to report a claim, we believe that you'll find our service informative, timely, fair, accurate, and extremely user-friendly.
For customers that need to report a loss, submit a claim online.